Extradite Customer-Centric Experiences With CX & UX
73% of customers acknowledge the gravity customer experience holds during decision-making. With 80% of companies prioritizing bringing in a customer-centric approach, the ascending necessity for tech-enabled CX strategies is on the rise. Microexpression Technology bolsters enterprise-level customer experience with a strategic approach, driving tangible and measurable outcomes.
Compelling Customer-Centric Business Value with CX and UX Services
Microexpression Technology offers customer relationship-centric services to devise, prototype, and experiment with custom CX/UX solutions that overcome demanding business challenges.
CX Research & Journey Mapping
We analyze the customer journey with CX-industry experts and assess the capabilities of CMS, sales advisory, and marketing automation tools to optimize every touchpoint.
Usability Testing
We test customer-specific parts of the product for usability feedback and identify problems faced by customers during interaction to ensure seamless experiences.
Wireframing and Prototyping
We build prototypes to highlight proof-of-concept and the feasibility of customer-centric products with comprehensive CX/UX design and development services.
User Interface (UI) Design
Our user interface design experts with decade-long proficiency work on interfaces to emphasize user-friendly information-accessible layouts.
Omni-Channel Experience Design
Focusing on the comprehensive quality of interaction between the customer and brand with our CX/UX strategies for omnichannel experience design.
CX Audits & Analytics
Offering established businesses and enterprises with CX audits and analytics of tool-based experience from the customer end to drive continuous improvement.
Our CX and UX Design Process
A systematically linear yet diverse CX and UX design process for established businesses looking for methodologically aligned service providers.
Research-Focused Strategy & Planning
We comprehend research-focused business-specific requirements, the necessities of diverse business units, and customers' buying behavior to plan strategically.
Customer-Centric Design
During the CX and UX design phase, we concoct customer-centric journeys, build customer care standards for procedures and system integrations.
Best-in-Class Development
The build phase introduces sales, marketing, and customer service tools and regulates their integrations to data platforms in agile methodologies.
Tracking, Optimization, Reporting
Our CX experts constantly interpret, iterate, and optimize adopted tools. We also present system users' support per their necessities.
Why Choose Microexpression as Your Accredited CX/UX Design Company?
Sustainable Growth Mindset
We bring forth a mindset toward sustainable growth expansion for established businesses.
Customized CX Transformation
Facilitating custom CX/UX solutions for industry-wide business-specific transformation.
An Imperative for Change
We bring a customer-centric approach to bring about imperative changes in business processes.
Industry-Led Experience
Having previously worked with clients across industries, our experts have yielded immeasurable experience.
Data-Driven Strategy
Our CX/UX experts process with data-driven strategies to ensure customer-centric practices.
Customer-Focused Insights
Our experts introduce customer-focused insights to drive tangible business outcomes.
Frequently Asked Questions
High-end CX/UX Solutions enable 60% incremental profit growth
Opt for CX/UX consulting services today and transform your customer experience!
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